Address : Jalan P Ramlee, Kuala Lumpur, Federal Territory of Kuala Lumpur 50250, Malaysia
Phone Number : +60 321621088
Industries : Outsourcing/offshoring
Website : scicom-intl.com
Company Description
Scicom is a provider of global outsourced solutions to multi-national and international corporate clients, domestic conglomerates, larger SMB's and Governments. Incorporated in 1997 and listed as a Public Listed Company (PLC) in 2005 on the main board of Bursa Malaysia, Scicom provides worldwide services from four centres in Kuala Lumpur and Colombo, as well as from a growing network of other eSolutions centres. These are served by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, our high-performance, resilient, Omni-Channel Easy Access Network.Our suite of services includes integrated BPO and Contact Centre (including CRM, Customer Experience & Lifecycle Management), Education, e-Commerce, e-Government, and Digital Marketing solutions. We have embraced Omni-channel and specialise in multi-lingual, premium level Customer Experience solutions.We are an incredibly diverse people-oriented company with staff from dozens of countries serving worldwide clients in more than 40 languages and dialects.Scicom talks, emails, tweets, chats, processes and interacts with millions of customers annually in over 40 languages through over 200 million distinct transactions which resolve, enhance, provide value and serve our clients' customers.Our portfolio of business solutions and industry expertise enables us to address our client's business challenges and translate their strategic vision into roadmaps that rapidly create new sources of value and differentiation.
Specialities
- Bpo
- Customer Lifecycle
- Multilingual Support
- Customer Experience
- Technical Support
- Egovernment Solutions
- Education Services
- Outsourcing/offshoring
- E-commerce
- Consumers
- Information Technology & Services
- Contact Centre Outsourcing
- Relationship Management
- Omni Channel Services
- Premium Customer Care
- Social Media Support
- Ecommerce Solutions
- Digital Marketing
- Outsourcing & Offshoring Consulting
- Consumer Internet
- Internet
- Marketing & Advertising
Financial
Employees Total : 5,000
Revenue (Yearly) : 40.8M
Public Company : Yes
Trade Symbol : SCICOM
Trade Exchange : Klse
Miscellaneous
Founded in : 1997
Twitter : scicommsc
Facebook : ScicomMSCBhd
Linkedin : scicom-msc-berhad
Instagram : scicom_intl
Domain Name Services : Cloudflare DNS
Hosting : CloudFlare Hosting
CMS : WordPress.org
Social Login : Facebook Login (Connect)
Captcha : reCAPTCHA
Tech : Mobile Friendly
Last Updated : 2023-12-18
Employees
- Albert Heng ( Complaint Handling Specialist (Huawei) )
- Alex Abraham ( senior vice president operations )
- Anne Manuel ( Manager -Operations )
- Alyana Shukri ( ********* ********** ******* - ****** *** (**/**) )
Alumni
- Amin Karim ( Specialist - Real Time Floor Management )
- Ahmad Tumin ( Assistant Manager )
- Ameera Fairus ( Operations Specialist )
- Adilah Hamdan ( Quality Assurance Specialist - Quality & Customer Experience (E-Commerce) )
- Ahmad Izwan ( IT Support/Helpdesk )
- Alia Rahman ( Customer Service Executive )
- Ahmad Izzhar ( Talent Management Executive )
- Amanna Amir ( Customer Service Executive )
- Almira Liu ( Customer Development Specialist & Quality Analyst )
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