Address : 268 Summer Street, Boston, Massachusetts 02210, United States
Phone Number : +1 508-520-2711
Industries : Information Technology & Services
Website : onprocess.com
Company Description
We connect, harmonize and orchestrate data across the Plan, Deliver, and Recover areas of the service supply chain, and use it to:• Digitize service supply processes for our clients • Improve customer satisfaction and lifetime value for them• Identify where they can become more sustainable and action this• Unearth value for our customers, saving them millions in the processWe do this by applying technology and data insights to our customers' service supply worlds using a unique platform, a proprietary data model, tools, expertise and products.
Specialities
- Service Supply Chain Optimization
- Service Order Management
- Reverse Logistics
- Customer Support
- Automation
- Artificial Intelligence
- Predictive Analytics
- Optimization
- Post Sale Services
- Asset Recovery
- Dispatch
- Fraud Prevention
- Field Service Management
- Offshoring
- Customer Experience
- Circular Economy
- Managed Services
- Enterprise Software
- Computer Software
- Rma
- Analyticsdriven Postsale Service Optimizaton
- Asset Retrieval
- Tech Support
- Technology
- Control Towers
- Service Value Chain
- Business Process Improvement
- Process Optimization
- Remote Triage
- Warranty Management
- Field Service
- Outsourcing
- Revenue Growth
- Inventory Management
- Digital Transformation
- Information Technology & Services
- Enterprises
- B2b
Financial
Employees Total : 1,400
Revenue (Yearly) : 231.3M
Miscellaneous
Founded in : 1998
Twitter : OnProcess
Youtube : view channel
Facebook : pages/OnProcess-Technology/150530741648505
Linkedin : onprocess-technology
Email Delivery : MailJet
Email Providers : Outlook
Marketing Automation : Pardot
Tech : MailChimp SPF
Tech : Microsoft Office 365
Web Performance Monitoring : StatusPage IO
Last Updated : 2023-12-20
Employees
- Akash Dutta ( Operations Team Lead )
- Asit Banerjee ( Customer Support Executive )
- Allison Martell ( Logistics Service Representative Level 2 )
- Amanda Kochansky ( Training And Quality Manager )
- Astrid Rae ( Senior Client Services Manager )
Alumni
- April Valentino ( Business Development Lead )
- Alexander Quesada ( Senior Data Analytics Subject Matter Expert )
- Amit Srivastava ( Assistant Vice President )
- Anudip Ray ( Software Executive in PROCUREMENT DATA REPORTING )
- Abhishek Singh ( Technical Support Specialist )
- Akashdeep Kashyap ( Process Trainer )
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