Address : 15500 Erwin St, Los Angeles, California 91411-1000, United States
Phone Number : +1 888-680-1663
Industries : Outsourcing/offshoring, Information Technology & Services
Website : onecontactcenter.com
Company Description
Founded in 2000, One Contact Center pioneered the offshore outsourcing solution in the Philippines. With over 1,700 workstation capacities operating on a 24/7/365 basis, One Contact Center has become one of the leading providers of outsourced customer care and back-office solutions. OCC's outsourcing business model has helped many businesses improve customer happiness, brand loyalty and retention while reducing their overall costs.Our corporate office is located in Van Nuys, California with an operating center located in a first-class office building in Ortigas, Manila, Philippines. Our office has 100% secure setup, redundant power supplies, a cooling system, bandwidth and office hardware. We are a cloud-based organization with minimal points of failure in our operation.To learn more about what we do, visit: https://www.onecontactcenter.com/For business tips, blogs, and insider news, check out One Contact Center's other corporate channels: https://www.facebook.com/onecontactcenter https://twitter.com/1contactcenter/ https://onecontactblogs.wordpress.com/
Specialities
- Call Center Services
- Live Chat Support
- Customer Experience
- Outsourcing/offshoring
- Outsourcing & Offshoring Consulting
- Email Support
- Back Office Support
- Customer Care
- Information Technology & Services
Financial
Employees Total : 280
Revenue (Yearly) : 3.8M
Miscellaneous
Founded in : 2000
Twitter : 1contactcenter
Facebook : onecontactcenter
Linkedin : one-contact-center
Instagram : onecontactcenter
Email Providers : Outlook
Tech : Microsoft Office 365
Marketing Automation : Hubspot
Social Login : Linkedin Login
Load Balancers : Apache
Fonts : Google Font API
Last Updated : 2023-12-05
Employees
- Alexander Layao ( Operations Manager )
- Allen Corpuz ( Sourcer )
- Lourdes Almonia ( Recruitment Associate )
- Kris Barroga ( Supervisor )
- Antonio Nacianceno ( COLLECTION AGENT )
- Edgardo Palmera ( Call Center Representative )
- Jin Lee ( Customer Service Representative - Email support )
- Ram Luces ( Business Development Manager )
Alumni
- Ekaterina Morozova ( Russian Customer Support Representative )
- Ana Urejes ( Virtual Assistant )
- Edizon Villegas ( Web Developer (PHP & MySQL) )
- Hristina Cvetanovska ( Sales Development )
- Megan Cordero ( Operations Manager, Client Services Manager, Business Development Manager )
- Jeremy Minlay ( Sales Representative )
- Alexis Alda ( Sales Representative )
- Clark Villareal ( Operations Manager )
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