Address : 366 North Broadway, Jericho, New York 11753, United States
Phone Number : +1 631-300-1000
Industries : Information Technology & Services
Website : nectarcorp.com
Company Description
Nectar collects, correlates and presents your organization's most important customer, agent and user experience data to give you the actionable insights and information you need to:* Maximize the quality of your users' voice and video experiences, no matter where they are located, by monitoring their network, Internet Service Provider (ISP), SIP sessions, voice/video and web application response.* Mitigate risk and change management issues when moving your contact center call flows from on-prem to cloud, or from one platform to another, quickly and confidently with functional, regression and load testing.* Correlate voice and video performance from complex hybrid, multi-vendor scenarios within a single pane of glass to support your users across all the UC and CC platforms that you depend on.Nectar provides ear-to-ear (down to the headset) experience monitoring on today's collaboration and contact center platforms by offering best-in-class analytics, monitoring, troubleshooting and testing tools, purpose built for voice, video & real-time communications. #UCaaS #CCaaS #contactcenter #collaboration #cx #customerexperience #agentexperience #ux #userexperience
Specialities
- Network Monitoring
- Cisco Uc Networks
- Microsoft Teams
- Call Center Diagnostics
- Information Technology & Services
- Network Analytics
- Avaya Uc Networks
- Zoom
- Genesys Engage
- It Services & It Consulting
Financial
Employees Total : 200
Revenue (Yearly) : 150M
Miscellaneous
Founded in : 2006
Twitter : NectarUC
Youtube : NectarServicesCorp
Facebook : nectarservices
Linkedin : nectar-services
Email Delivery : Sendgrid
Email Providers : Mimecast
Email Providers : Outlook
Tech : Microsoft Office 365
Hosting : Amazon AWS
Marketing Automation : Pardot
Last Updated : 2023-11-23
Employees
- James Gerb ( Director, Advisory Board )
- Bill Rugo ( Customer Success Manager )
- David Cook ( Software QA Engineer )
- Charles Tuason ( Strategic Partner Manager )
- Robert Thomson ( Chairman )
- Stephanie Shaw ( Enterprise Account Manager )
- Adam Rooney ( Director of Strategic Partners )
- Anthony Servidio ( Chairman of the Board )
Alumni
- Kevin Monteiro ( Solutions Architect - Unified Communications )
- Matthew Coffey ( Global Channels Sales & Operations Manager )
- Oscar Rueda ( Sales Enablement / Technical Writer )
- Andrew Ruth ( Program Manager )
Competitors
 | Layer2 Network Consulting information technology & services 24 employees |
 | PROOF information technology & services 35M yearly revenue |
 | DaZZee I.T. Services information technology & services 40.1M yearly revenue |
 | Yaguti Systems information technology & services 101K yearly revenue |
 | Bridge Communications LLC information technology & services 205K yearly revenue |
 | Patriot Consulting Technology Group information technology & services 50 employees |
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