Address : 25 West Tenter Street, England E1, United Kingdom
Phone Number : +440203-653-0240
Industries : Market Research
Website : thisismotif.com
Company Description
We are Motif (formerly Network Research) and over the past 25 years, understanding customer experience has been our lifeblood and our passion. We help companies build profitable relationships with their customers and stand as one of the largest, independent insights agencies in the UK. Today, we see a new game afoot and it's grounded on what defines customer loyalty. Simply put, we believe that defining, identifying and analysing customer loyalty is now increasingly central to brand performance. To help our clients understand loyalty more intimately, we use our bespoke Loyalty Framework which is robust enough to decode what loyalty actually means for their businesses. Using our customer experience expertise, the Loyalty Framework is designed to single out the triggers that drive loyalty. We then interpret these triggers and turn them into actionable insight so that our clients can immediately start commercialising advocacy across their business footprint.Motif works across a range of industries from financial services to healthcare, technology to utilities, FMCG to brand and communications.
Specialities
- Loyalty Strategy
- Online Communities
- Quantitative Research
- Marcomms
- Employee Engagement
- Insights
- Customer Experience
- Qualitative Research
- Market Research
- Dashboards
- Npd
Financial
Employees Total : 40
Revenue (Yearly) : 12M
Miscellaneous
Founded in : 1992
Twitter : decodingloyalty
Linkedin : this-is-motif
Instagram : decodingloyalty
Email Providers : Outlook
Email Delivery : Amazon SES
Email Delivery : Rackspace MailGun
Email Delivery : Sendgrid
Email Providers : Gmail
Tech : Google Apps
Last Updated : 2023-12-04
Employees
- Anjli Aggarwal ( customer care representative )
- Rutuja Gaikwad ( Interior Designer )
- Samuel Alocious ( Customer Support )
- Poras Motif ( MIS )
- Lauren Byrne ( Skin Care Consultant )
Alumni
- Ajaysinh Rathod ( As a Senior Operation Executive OBT Process for International Client (MMT) )
- Dharti Patel ( Support Specialist )
- Jillian Lawson ( Motif Multicultural Festival Coordinator )
- Tinatin Egiashvili ( Design Intern )
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