Address : 7051 Bayers Rd, Halifax, Nova Scotia B3L 2C1, Canada
Phone Number : +1-866-658-2969
Industries : Outsourcing/offshoring
Website : blueocean.ca
Company Description
Here's our ten-second elevator pitch: we provide affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience. If you're checking off boxes while you're checking out possible partners, here's a quick company snapshot:*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)*Founded in 1994*800+ employees in two centers (both in Canada)*Privately-owned*Offering PCI-compliant solutions*Minimum program size: 20 FTE*Languages supported for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.
Specialities
- Inbound Customer Support
- Outsourced Customer Service
- Order Management
- Outsourcing & Offshoring Consulting
- Tech Support
- Issue Resolution
- Outsourcing/offshoring
Financial
Employees Total : 370
Revenue (Yearly) : 1.3M
Miscellaneous
Founded in : 1994
Twitter : blueoceantweets
Youtube : view channel
Facebook : BlueOceanContactCenters
Linkedin : blue-ocean-contact-centers
Instagram : blueoceancontactcenters
Domain Name Services : Route 53
Email Delivery : Amazon SES
Email Providers : Outlook
Support and Feedback : Zendesk
Hosting : Google Cloud Hosting
Marketing Automation : Hubspot
Last Updated : 2023-12-17
Employees
- Alvey Barfoot ( Desktop Support Technician-Tier 2 )
- Daniel Campeau ( Customer Care Specialist )
- Andrew Bryan ( Technical Support )
- Elena Dardenne ( Coach )
- Daniel Slaunwhite ( Project Specialist )
Alumni
- Dan Biddulph ( Management Workterm )
- Benjamin Simba ( Bilingual Case Manager )
- Christopher Sweeney ( Market Research Associate )
- Christian Spencer ( President & CEO )
- Asm Sady ( Customer Success Advocate )
Competitors
 | Service Response Partners, LLC outsourcing/offshoring 35M yearly revenue |
 | iEnergizer outsourcing/offshoring 3.4B yearly revenue |
 | Allied Global outsourcing/offshoring 1.5B yearly revenue |
 | TDCX outsourcing/offshoring 504M yearly revenue |
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