Address : 936 SW 1st Ave, Miami, Florida 33130, United States
Phone Number : +1 844-255-2358
Industries : Information Technology & Services
Website : blackbelthelp.com
Company Description
BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly.
Specialities
- It Help Desk
- 24x7 Technical Support
- Ai Chatbot
- Student Support
- Onestop Support
- Student Retention
- Ai In Higher Education
- Financial Aid Support
- Admission Support
- Higher Education Enrollment Services
- Student Success
- Onestop Student Services
- Information Technology & Services
- Enterprise Software
- Computer Software
- Education Management
- Financial Aid Contact Center
- Lms Help Desk
- Voicebot
- Student Help Desk Services
- Sso Platform
- Predictive Analytics
- Selfhelp Knowledge Base
- Classroom Emergency App
- Enrollment Support
- Smart Chat
- Identity Support
- Higher Education
- It Services & It Consulting
- Enterprises
- B2b
Financial
Employees Total : 150
Revenue (Yearly) : 3.5M
Miscellaneous
Founded in : 2003
Twitter : BlackBeltHelp
Youtube : @BlackBeltHelp
Linkedin : blackbelthelp
Angellist : angel.co/blackbelthelp
Customer Relationship Management : Salesforce
Email Providers : Outlook
Marketing Automation : Pardot
Tech : Microsoft Office 365
Hosting : Amazon AWS
Hosting : Oracle Cloud
Last Updated : 2023-12-03
Employees
- Nitin Sehgal ( Transition Manager )
- Varun Singh ( VP Sales )
- Harleen Singh ( Quality Analyst )
- Sumit Ranjan ( Information Technology Analyst (Spanish) )
- Anthony Humphreys ( Chief Executive Officer & President )
Alumni
- Joe Quigley ( Vice President, US Operations )
- Firdaus Saifi ( Training and Quality Specialist )
- Aditya Kumar ( Helpdesk Analyst )
- Ashahar Nafees ( IT Analyst )
- Saurabh Katyal ( Assistant Vice President at BlackBeltHelp )
- Daniel Woodcock ( Director of Product Management )
- Arpit Das ( Director of Marketing )
Competitors
 | Sento information technology & services 600M yearly revenue |
 | 31West Global Services information technology & services 2.9M yearly revenue |
 | AccuTech International information technology & services 4.9M yearly revenue |
 | iSupport Software information technology & services 9.8M yearly revenue |
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