Address : 6363 S Pecos Rd, Las Vegas, Nevada 89120-3230, United States
Phone Number : +1800-383-2038
Industries : Telecommunications, Information Technology & Services, Computer Software
Website : alphaconnect.com
Company Description
Alpha Connect, founded in 2013, offers domestic Business Process Outsourcing (BPO) services to both domestic and international clientele. Alpha Connect provides services that include inbound customer service support, e-mail support, order management, and more. At Alpha Connect, we understand the need to turn each customer interaction into a positive business outcome while balancing against operational costs. Our highly effective and experienced customer service representatives offer their knowledge, skills, compassion and understanding to work with your customers to address any issue they may have. Alpha Connect and its customer care team fully appreciate the value of building lasting customer relationships and do so in a seamless and cost-effective manner.
Specialities
- Customer Service
- Customer Care
- Small & Medium Businesses
- Business Services
- Enterprise Software
- Information Technology
- Information Technology & Services
- Enterprises
- Business Process Outsourcing
- Call Center
- B2b
- Subscription Businesses
- Software
- Telecommunications
- Computer Software
Financial
Employees Total : 36
Revenue (Yearly) : 19.3M
Miscellaneous
Founded in : 2013
Facebook : AlphaConnect
Linkedin : alpha-connect-llc
Angellist : angel.co/alpha-connect
Domain Name Services : Cloudflare DNS
Email Providers : Outlook
Tech : MailChimp SPF
Tech : Microsoft Office 365
Hosting : CloudFlare Hosting
Support and Feedback : Freshdesk
Last Updated : 2023-12-17
Employees
- Hallie Lizotte ( Customer Service Representative )
- Carl Pierce ( Customer Service Representative )
- Michael Munoz ( retension )
- Shontia Loving ( Customer Service Representative )
- Cynthia Cornejo ( Customer Service Representative )
- Michael Niemier ( Customer Service Representative )
Alumni
- Jia Hu ( Reporting Analyst )
- Tonette Diocan ( Quality Assurance Analyst )
- Manvinder Singh ( Sr. Software Developer )
- Lisa Sandals ( Customer Service Representative )
Competitor
 | ServiceM8 information technology & services 14M yearly revenue |
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